Sports Center
FAQ's
- We offer paid shipping throughout Nepal. Shipping charges are automatically added to your order at the time of checkout.
- Please allow 1-2 working days for your order to be dispatched.
- Normally orders placed before 1 PM on a business day, we aim to ship the same day, providing security checks are complete, the payment received and stock availability is confirmed.
- Orders placed after 1 pm will be shipped on the next business day. Orders received on Saturday or during Holidays are dispatched the following day or the next working day. During busy times, such as holiday periods, there can be processing and shipping delays.
- Outside Valley order deliveries may require a longer time than promised.
- Orders requiring additional services or any customization will require additional time and will be shipped in 4-10 working days.
- For shipments delivered, any additional unforeseen costs incurred are the burden of the customer. These charges are beyond our control paid by the buyer and can’t be reimbursed.
- Our delivery partners are authorized to deposit duties on behalf of the customer and the customer can then directly clear these with the delivery partners on receiving the packet.
- Cancellation requests are accepted only if the order is not dispatched. Once the order is dispatched, it cannot be canceled.
- Shipping charges are automatically added to your order at the time of checkout.
- Sports Center uses reputed Courier Carriers to deliver the goods to its customers.
Sportscenter.com.np returns and exchange policy gives you an option to return or exchange items purchased on Sportscenter.com.np for acceptable reasons within thespecified return/exchange period. We only ask that you don’t use the p roduct and preserve its original condition, tags, laminations and packaging. In some cases such as Swimming Trunks/ costumes, Athletic Supporters and other intimate wears, Groin guards returns are not possible.
Items such as Cricket Bats, Badminton Rackets, Table Tennis Bats and any other laminated packed items, if the lamination film is broken off the items are not subject to returns or refunds.
You are welcome to try on a product but please take adequate measure to preserve its
condition.
There is only one way to return the product to us and that is Self-Ship.
To return the product you have to ship the product using your own delivery service. We
do not provide pickup services.
We offer 5 days Return from the date of delivery.
1. We make a full refund if the order is cancelled before dispatch. Once, the order is dispatched it cannot be cancelled.
2. For product return, we make a full refund once the product is received and it’s not used, in a resellable condition.
3. Refunds may be rejected in cases of used items returned, damaged items returned or any such circumstances where the product is no longer in sellable condition to other customers.
In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by
us. Sportscenter.com.np has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Sportscenter.com.np and accept the decision of Sportscenter.com.np regarding the cancellation.
Sportscenter.com.np is an online portal for sales facilities wherein customers can buy products. Sportscenter.com.np itself does not provide any Warranty and Guarantees regarding the quality or performance of the products and held responsible for the same. The users understand and acknowledge that Sportscenter.com.np shall not be responsible for the quality of products, replacement. Sportscenter.com.np shall not make any representation or warranty as to the attributes (such as quality, value, marketability, etc.) of the products or services proposed to be sold or offered to be sold by the manufacturer/seller or purchased by the buyer.
Prices are Fixed and Fair.
Shipping Charges are determined by the weight of your product, the volume size of your product and the location where the product is to be delivered.
All shipping charges appear at the time you view your product in the cart, and the same shall be charged to you as the shipping charge.
No there are no hidden costs and charges. Sports Center shows all the costs upfront and the amount that the customer owes to the company for delivering the goods ordered to the location.