Terms & Condition

Terms & Conditions

Welcome to sportscenter.com.np please read the following terms and conditions carefully before using this website.

As a visitor, subscriber by browsing, subscribing or using any of our services you are accepting that you have read, understood and agree with the rules described in the terms and conditions listed below also you agree to the collection, use and disclosure of your personal information as described in this Privacy Policy. If you do not wish to agree to the Terms and condition you must not use our services.

This website is owned and operated by M/s Sports Center registered under the Department of Commerce, Supply and Consumer Protection Management (DoCSM), Babarmahal with
the following details.

Legal Name: Sports Center
Registration No. 137070/074/75
Address: Kathmandu Metropolitan City- 24, Kathmandu.

All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

Sports Center reserves the right to change these Terms and Conditions at any time and we recommend you to revisit these Terms and Conditions regularly to ensure that you are at all times fully aware of our Terms and Conditions. Any changes are effective immediately upon posting to the site and continued use of the site constitutes your agreement to all such Term and Conditions. Sports Center may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
All prices listed on this website are subject to confirmation. Sportscenter.com.np will notify you by email or via any telecommunication medium if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order.

Sportscenter.com.np will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, sportscenter.com.np, will not be responsible for any delays in delivery that are beyond its control. If goods are not available or there is a delay in delivery Sportscenter.com.np will notify its customers within 05 business days.

Goods will be shipped via courier. Once the order has been confirmed and processed, goods will be shipped, please allow 7 – 10 business days.

Delivery Information

1. We offer paid shipping throughout Nepal. Shipping charges are automatically added to your order at the time of checkout.

2. Please allow 1-2 working days for your order to be dispatched.

3. Normally orders placed before 1 PM on a business day, we aim to ship the same day, providing security checks are complete, the payment received and stock availability is confirmed.

4. Orders placed after 1 pm will be shipped on the next business day. Orders received on Saturday or during Holidays are dispatched the following day or the next working day. During busy times, such as holiday periods, there can be processing and shipping delays.

5. Outside Valley order deliveries may require a longer time than promised.

6. Orders requiring additional services or any customization will require additional time and will be shipped in 4-10 working days.

7. For shipments delivered, any additional unforeseen costs incurred are the burden of the customer. These charges are beyond our control paid by the buyer and can’t be reimbursed.

8. Our delivery partners are authorized to deposit duties on behalf of the customer and the customer can then directly clear these with the delivery partners on receiving the packet.

9. Cancellation requests are accepted only if the order is not dispatched. Once the order is dispatched, it cannot be cancelled.

10. Shipping charges are automatically added to your order at the time of checkout.

Return & Refund Policy

Sportscenter.com.np returns and exchange policy gives you an option to return or exchange items purchased on Sportscenter.com.np for acceptable reasons within the specified return/exchange period. We only ask that you don’t use the product and preserve its original condition, tags, laminations and packaging. In some cases such as Swimming Trunks/ costumes, Athletic Supporters and other intimate wears, Groin guards returns are not possible.

Items such as Cricket Bats, Badminton Rackets, Table Tennis Bats and any other laminated packed items, if the lamination film is broken off the items are not subject to returns or refunds.

You are welcome to try on a product but please take adequate measure to preserve its condition.

There is only one way to return the product to us and that is Self-Ship.

To return the product you have to ship the product using your own delivery service. We do not provide pickup services.

We offer 5 days Return from the date of delivery.

Refund Policy

1. We make a full refund if the order is cancelled before dispatch. Once, the order is dispatched it cannot be cancelled.

2. For product return, we make a full refund once the product is received and it’s not used, in a resellable condition.

3. Refunds may be rejected in cases of used items returned, damaged items returned or any such circumstances where the product is no longer in sellable condition to other customers.

Information about the website:

Information about products on the website is based on material provided by suppliers and product manufacturers. You understand and agree that we will not be responsible for inaccuracies or errors caused by incorrect information supplied to us or by manufacturers or suppliers changing product specifications without notice to us. You agree to make your own enquiries to verify the information provided and to assess the suitability of products before you purchase.

Cancellations by the Customer:

In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. Sportscenter.com.np has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Sportscenter.com.np and accept the decision of Sportscenter.com.np regarding the cancellation.

Product description/Manufacturer Warranty:
Sportscenter.com.np is an online portal for sales facilities wherein customers can buy products. Sportscenter.com.np itself does not provide any warranty regarding the quality or performance of the products and held responsible for the same. The users understand and acknowledge that Sportscenter.com.np shall not be responsible for the quality of products, replacement. Sportscenter.com.np shall not make any representation or warranty as to the attributes (such as quality, value, marketability, etc.) of the products or services proposed to be sold or offered to be sold by the manufacturer/seller or purchased by the buyer.

For any query or information feel free to reach us at info@sportscenter.com.np